Last updated: [09/05/2025]
Preamble
Château de Théoule, operated by the company CHATEAU DE THEOULE, places great importance on the protection of your privacy and the respect of your personal data. This privacy policy aims to inform you clearly and transparently about the data processing that takes place when you visit our website www.chateau-de-theoule.com (the “Site”).
Data Controller
The data controller is: CHATEAU DE THEOULE
A simplified joint-stock company with a capital of €551,000.00, registered with the Paris Trade and Companies Register under number 907 455 026
Address: 22 rue de Téhéran, 75008 Paris, France
Email : contact@chateau-theoule.com
Phone: +33 (0)4 22 46 03 45
Data Collected
While browsing our Site or interacting with us (contact form, reservation, newsletter subscription, etc.), we may collect the following data:
- Identity data: first name, last name
- Contact details: email address, phone number
- Booking data: dates of stay, room type, preferences
- Browsing data: IP address, browser type, pages visited, connection duration
- Payment data: only via secure third-party providers
We ensure that only the data strictly necessary for the defined purposes is collected.
Purposes of Data Processing
Your personal data is collected for the following purposes:
- Managing your inquiries and bookings
- Sending you confirmations or communications related to your stay
- Sending you offers or news, if you have given your consent
- Analyzing and improving the navigation on our Site
- Complying with our legal and regulatory obligations
Data Retention Period
Your data is retained only for the time strictly necessary for the purpose of the processing.
Data Recipients
Your data may be shared, strictly for the purposes described, with:
- Our technical service providers (hosting provider, booking platform, CRM tools, etc.)
- Our subcontractors acting on our behalf for the management of the Site and customer relations
We do not sell, rent, or transfer your personal data to unauthorized third parties.
Data Security
CHATEAU DE THEOULE implements all appropriate technical and organizational security measures to protect your data from loss, destruction, alteration, or unauthorized access.
Your Rights
In accordance with applicable regulations, you have the following rights:
- Right of access
- Right to rectification
- Right to erasure (“right to be forgotten”)
- Right to restriction of processing
- Right to object
- Right to data portability
- Right to lodge a complaint with the CNIL (French data protection authority)
You may exercise these rights at any time by contacting us at the following email address: contact@chateau-theoule.com
Cookies
Our Site uses cookies to enhance your browsing experience and analyze traffic. An information banner allows you to manage your preferences during your first visit. For more details, please consult our cookie policy.
Updates to the Policy
This policy may be updated to reflect legal or technical changes. The update date will appear at the top. We encourage you to consult it regularly.